Frequently Asked Questions

1. What types of FMCG products do you supply?

We specialize in beverages, confectionery, cosmetics, and toiletries. Our portfolio includes trusted international and regional brands.

2. Do you sell in bulk or retail?

We primarily trade in wholesale and bulk quantities for retailers, distributors, and businesses.

3. Can I request specific brands or products not listed?

Yes. We work with a wide supplier network and can source requested FMCG items upon demand.

4. Where do you ship?

We provide local and international shipping solutions, depending on order size and destination.

5. How long does delivery take?

Delivery timelines vary by region. Local orders typically ship within 2–5 business days, while international shipments may take 7–21 business days depending on customs clearance.

6. What shipping methods do you use?

We partner with reliable freight forwarders and courier services to ensure safe and timely deliveries.

7. Do you offer order tracking?

Yes. Once your order has been dispatched, we provide a tracking number so you can monitor your shipment.

8. What are the shipping costs?

Shipping costs depend on weight, volume, and destination. You will see a calculated estimate before confirming your order.

9. What payment methods do you accept?

We accept secure bank transfers, major credit cards, and approved corporate payment terms for long-term clients.

10. How can I contact customer support?

You can reach our support team via email, phone, or through our contact page for quick assistance.